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Terms That Cover Your Account on fb888

These terms set out the rules for using your fb888 account — from how you open it to how deposits via bKash, Nagad, and Rocket are handled.

Account eligibility appliesLocal payment rules includedbKash, Nagad, Rocket coveredJurisdiction-dependent accessYour rights explained here
fb888 Terms That Cover Your Account on fb888
TERMS SUPPORT CONTACT

How to Reach Us About These Terms

If you have questions about how these terms apply to your account, our support team can walk you through the relevant section. You can reach us through live chat, email, or the in-app help centre — all three channels have access to your account details so you get a specific answer, not a generic one.

Live Chat Open the chat window from any page in your account. A support agent can pull up your account and explain how a specific term applies to your situation.
Email Support Write to our support address for terms-related queries that need a written record. We respond with a reference number so you can track the conversation.
Help Centre The in-app help centre has a dedicated terms section. Search by topic — wallet rules, account closure, eligibility — to find the relevant clause quickly.
ACCOUNT AND DATA HANDLING

How We Handle Your Account Under These Terms

Your account data is stored securely and used only for the purposes set out in these terms — running your account, processing wallet transactions via bKash, Nagad, or Rocket, and providing support. We do not sell your information to third parties. You can request a copy of your account data or ask us to close your account by contacting support directly through live chat or email.

Account Security

Your account is protected by OTP verification on login. If you suspect unauthorised access, contact support immediately and we will lock the account while we investigate.

Data Retention

We hold your account data for as long as your account is active and for the legally required period after closure. You may request details on what we retain and why.

Wallet Verification

When you withdraw to bKash, Nagad, or Rocket, we verify that the wallet number matches your registered account details before releasing funds. This step protects your balance.

Request a Change

To update your registered details or dispute a term as it applies to your account, submit a written request via email support. We will respond with the outcome in writing.

Common Questions About fb888 Terms

These are the questions we get most often about how our terms work in practice — covering your account, your wallet, and your rights.

These terms apply to anyone who opens and uses an fb888 account. Access and eligibility depend on your local law and the eligible regions we serve — use is not permitted where local law prohibits it.

Yes. We may update these terms when services change or legal requirements shift. We will notify you through your account or email. Continued use after an update means you accept the revised terms.

If your account is restricted, wallet transactions including bKash, Nagad, and Rocket deposits are paused. Contact support via live chat or email to resolve the restriction before any funds are processed.

You can request account closure through email support or live chat. We will process the closure, return any eligible balance to your registered wallet, and retain data for the legally required period.

You can request a copy of the data we hold on your account at any time by contacting support. We will provide it within a reasonable timeframe in line with applicable data rules.

You must meet the age of majority in your jurisdiction to hold an account. We verify age during registration and may request additional documents if verification is inconclusive.
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Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.