Reference

How fb888 Handles Your Personal Information

Your privacy matters to us, and this policy explains exactly what data we collect when you use fb888 — from account registration to deposits via bKash, Nagad, or Rocket. Access and eligibility depend on your local law and applicable regional rules.

Data collected at registrationPayment data via bKash, Nagad, RocketCookie and device trackingYour right to request or delete data
fb888 How fb888 Handles Your Personal Information
PRIVACY CONTACT PATHS

Reach Us About Your Privacy

If you have questions about how your data is used, want to request a copy of what we hold, or need to flag a concern, our support team is the right place to start. You can reach us through live chat inside your account, by email, or through our Bangladesh support line — all routed to staff who handle data and account queries directly.

Team online

Live Chat

Open live chat from your account dashboard. Available during support hours — quickest path for account-related privacy questions.

Email Support

Send your request to our support email address. Include your registered mobile number so we can locate your account record.

Account Help Centre

Browse the help section inside your account for step-by-step answers on data access, cookie settings, and account closure.

DATA HANDLING STANDARDS

How We Protect and Manage Your Data

We apply account-level and technical controls to keep your information safe from the moment you register to every deposit and withdrawal you make through bKash, Nagad, or Rocket. Here is how that works in practice.

Account Security

Your account is protected by password authentication and OTP verification on login. We never store your bKash or Nagad PIN — only transaction confirmation references pass through our systems.

Cookie Controls

We use cookies to keep you logged in and to understand how you navigate between sports markets and the live casino. You can adjust cookie preferences from your browser settings at any time.

Data Retention

We retain your account data for as long as your account is active and for any period required by applicable law. After account closure, personal data is removed or anonymised according to our retention schedule.

Requesting Your Data

You can request a copy of the personal data we hold on your account by contacting support via live chat or email. We aim to respond within the timeframe required by applicable regional law.

Privacy Policy Questions Answered

Real questions from people checking how fb888 uses their data — answered directly so you know where you stand before you open an account or make a payment.

We collect your name, mobile number, and the payment method you register — bKash, Nagad, or Rocket. We also log device and session data automatically when you access your account.

We share data only with payment processors needed to complete your bKash, Nagad, or Rocket transactions. Those partners handle your data under strict confidentiality terms and cannot use it independently.

Contact our support team via live chat or email with your registered mobile number. We will locate your account record and send you the data we hold within the timeframe required by applicable law.

Yes. You can request account closure and data deletion through live chat or our help centre. Some data may be retained for legal or regulatory compliance depending on your region and account history.

We record transaction references and amounts for account history and verification. We never store your bKash or Nagad PIN or wallet credentials — those stay between you and your wallet provider.

We use session cookies to keep you logged in and analytics cookies to understand site navigation. You can manage or block non-essential cookies through your browser settings without losing account access.
Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.